Cookie Policy

Last updated: 3 July 2018

This Cookie Policy is part of our Privacy Policy. For more information about us, and how we protect personal data, please see our Privacy policy.

In order to provide you with a more personalized service we need to remember and store information about how you use this website. This is done by using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a service for this website.

Your web browser then sends these cookies back to this website on each subsequent visit so that it can remember things such as your user preferences. You can find more detailed information about cookies and how they work at

Whenever you use this website, information may be collected through the use of cookies and other technologies. By using this website you agree to our use of cookies as described in this Cookie Policy.

What cookies do we use and why?

Klaveness uses different types of cookies. These cookies are set for every visitor to our site. The cookies are used to enable sharing of articles and analyze the usage of our site. We do this to improve user experience for visitors, and do not track individuals.

The cookies used fall into two categories:

  • Essential/necessary cookies: these cookies do not require consent

  • Consent banner cookies: these cookies are included in the consent banner under GDPR

Specific cookie names and descriptions are listed below:

Essential/necessary cookies

This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot.
(Expires: 2 years)

This cookie is used to test whether the visitor has support for cookies enabled.
(Expires: Session cookie)

This cookie is used to consistently serve visitors the same version of an A/B test page that they’ve seen before.
(Expires: Session cookie)

This cookie is used to enable sharing of articles from our website. This also includes a script that makes it possible for Facebook to set a cookie. If you are logged in to Facebook, they will set a cookie on our site when you visit. This is to enable sharing of articles with Facebook.

This cookie is used to enable sharing of articles from our website.

This cookie is used to generate traffic statistics to understand users in order to improve the user experience

This cookie is used to generate traffic statistics to understand users in order to improve the user experience

This cookie is used to generate traffic statistics to understand users in order to improve the user experience

This is a security token used for protection against CSRF attacks for users of customer portal

This cookie is a session identifier for users of customer portal to keep state server side

Consent banner cookies

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
(Expires: 2 years)

This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
(Expires: 10 years)

This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
(Expires: 30 min)

Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
(Expires: None. Session cookie)

How to control cookies?

By using this website you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact your user experience and parts of this website may no longer be fully accessible.

For more information on how to modify your browser settings to block or filter cookies, see or

Social buttons

We use “social buttons” to enable our users to share content. These are buttons for third party social media sites, such as Facebook. When sharing content through the use of social buttons, a cookie from such third party social media site may be stored on your device.

We cannot control the cookies you receive by such third parties. Please review the respective terms of use and privacy policies of these third parties to understand exactly how they use your information and to find out how to opt-out, or delete, such information.

We may modify or amend this Cookie Notice from time to time at our discretion. When we make changes to this notice, we will amend the revision date at the top of this page, and such modified or amended Cookie Notice shall be effective as of that revision date. We encourage you to periodically review this Cookie Notice to be informed about how we are using cookies.

Please contact us if you would like more detailed information on the cookies we use at